Behind the Scenes - Series 1, Episode 4

What Happens at Open Homes

There’s a lot more to an open home than unlocking the door and greeting visitors. From careful preparation to the follow-up calls days later, each open home is part of a well-oiled process designed to give buyers the best experience while delivering valuable feedback to our sellers.

Preparation Before the Doors Open

Before buyers even step foot on the property, our team is busy ensuring everything is perfect. We arrive early to double-check the presentation — opening blinds, turning on lights, and making sure everything is inviting. We also place directional signage around the area to help guide potential buyers to the home.
We bring along brochures and property information sheets, so buyers can take all the key details with them.

Welcoming Buyers

As buyers arrive, they’re greeted warmly and asked to register their details. This not only helps us understand who attended, but also allows us to follow up with important information after the inspection.
Throughout the inspection, we’re available to answer questions, point out key features, and offer insights that might not be immediately obvious. We’re there to create a comfortable, no-pressure environment where buyers feel at ease exploring the property.

Collecting Feedback and Following Up

Feedback is a crucial part of the open home process. After each buyer has had a chance to view the home, we’ll ask a few key questions to gauge their thoughts — what they liked, what they didn’t, and how the home compares to others they’ve seen.
Once the open home ends, the work doesn’t stop there. We compile all the feedback and report back to our sellers, providing a clear picture of the level of interest and any trends we’re seeing across buyer comments. The agent conducting the open home also personally follows up with every buyer who attended. This personal touch ensures that anyone who showed interest receives the information they need and helps keep the property fresh in their mind.
Collecting and acting on feedback helps us continuously adjust and position the property in the best way possible, ensuring it stands out in the market.

It’s All About Connection

For us, open homes aren’t just about showing off a property — they’re about creating meaningful connections with buyers, building trust, and ensuring every visitor leaves with a positive impression. It’s all part of the Simon Salm Team difference.

Stay Tuned for the Next Episode

There’s always more happening behind the scenes in real estate! Stay tuned for the next episode as we continue to reveal the care, detail, and dedication that goes into every step of the selling journey.

Suburb Spotlight: Cleveland

Cleveland is a bayside gem in the heart of Redlands, offering a perfect balance of relaxed coastal living and city convenience. Just 25km from Brisbane’s CBD, it remains a popular choice for downsizers, professionals, and families alike.

Market Snapshot

• Median House Price: $1,080,000
• Median Unit Price: $720,000
• Population: Approx. 14,800
• 5-Year Population Growth: 2.6%
  
• Average Length of Ownership: 11 years
  
• Owner Occupiers: Approx. 62%
  

Lifestyle & Community

Spanning approximately 11.7 km², Cleveland is known for its 55 parks, covering 19.2% of the suburb — offering residents plenty of green space and a laid-back lifestyle. With its ferry terminal to North Stradbroke Island, coastal walking trails, cafés, and schools, Cleveland blends nature and convenience effortlessly.

Recent Market Activity

Recently Sold Homes:

• 12 Jason Street – $1,315,000 (Apr 2025)

Just Listed:

• 15/158 Middle St – Serious Offers Over $499,000 (Apr 2025)
  
  

Rental Snapshot

• Houses: Ranging from $700–$850 per week
• Units: Typically renting between $600–$650 per week
• Rental stock is limited, with strong demand from renters looking for space and proximity to the water.

Why Buyers Love Cleveland

• Coastal lifestyle with cafés, markets, and ferries to Stradbroke Island
• Spacious blocks and established homes
• A walkable town centre with schools, medical, dining, and retail
• Great blend of nature, lifestyle, and amenity

We love shining a light on what makes each suburb in the Redlands so special. Stay tuned for our next spotlight as we continue exploring the communities we call home!

Answers to last months ‘Estate of Mind’ questions:

Unscramble this Word:
Computer
Brain Teaser:
Tea
Trivia:
Ailurophobia